Privacy Policy Last updated: 24/02/2024
We at Nova Loom AI are dedicated to safeguarding your Personal Data and maintaining your privacy.
This Privacy Policy has been crafted to enlighten you on how we manage, gather, store, and utilize the information you share in connection with the website (the “Website”).
We adhere to the following principles:
•To maintain transparency in the collection and processing of your Personal Data:
We prioritize ensuring that you are always fully informed, empowering you to make informed decisions regarding the use of your Personal Data on our Website or when initiating trade with a third-party trading platform. To achieve this, we employ a variety of strategies and methods designed to provide you with relevant information on how your Personal Data is processed, ensuring this information is delivered accurately and in a timely manner.
Furthermore, if we determine that you require specific information, we will ensure it is provided to you at the appropriate time and place.
We are also eager to address any questions you may have and provide any clarifications you require, within legal constraints. For this purpose, you can reach out to us by sending an email to the following address: support@
•To process your Personal Data exclusively for the purposes outlined in this Policy:
The purposes for which we may process your Personal Data include, among other things, to make the Website available to you andprovide you with seamless integration to third-party trading platforms (the “Services”), to elevate the user experience on the Website, to enhance the Services (including the Website), to safeguard Our rights and interests, to conduct business and administrative activities that support the delivery of the Services to the Website users, and/or to comply with any legal and/or regulatory obligations.
Additionally, We will process Personal Data about you to better understand your personal needs and preferences.
• We are committed to investing significant resources to respect your rights regarding Personal Data about you:
We dedicate considerable resources to enable you to exercise your rights as a data subject. Therefore, you are welcome to contact Us anytime you wish to review Personal Data about you, request Us to amend it, delete it, stop using it for specific purposes or altogether, or transfer it to you or a third party. We will accommodate your requests in accordance with the law.
• To ensure the security of Personal Data about you:
While We cannot guarantee absolute protection of the Personal Data about you, We assure you that We use and will continue to employ a comprehensive range of measures aimed at securing the Personal Data about you.
Our Comprehensive Privacy Policy
1. What is the Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, and how it is collected, used, shared with third parties, secured, processed, etc.
In this Policy, “Personal Data” refers to any information related to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or in combination with additional information that We have or have access to.
In this Policy, the “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including its collection, recording, organization, structuring,storage, modification, retrieval, consultation, utilization, dissemination, or any form of making available, coordination, restriction, deletion, or destruction of Personal Data.
Our Services are crafted for a broad audience and are not aimed at individuals under 18 years of age. We do not intentionally gather or request information from anyone under 18, nor do we knowingly permit such individuals to access our Services. If it comes to our attention that data from a minor has been collected, we will promptly take appropriate measures to erase such information.
2. When Do We Gather Personal Data About You?
Personal Data about you is collected whenever you engage with the Services, utilize service channels, or navigate the Website. Sometimes, you actively provide us with this data, and in other cases, we gather it by observing and analyzing your interaction with our Services and/or service channels, or by receiving data from our third-party partners.
3. No Requirement To Provide Personal Data To The Company And Its Implications
You are under no obligation to furnish us with any Personal Data about yourself. However, in certain circumstances, withholding such data might prevent us from delivering the Services, hinder your use of the Website, and/or result in the improper functioning of the Services and the Website.
4. What Types of Personal Data Do We Collect? Personal Data We Gather Upon Each Visit to the Website:
This includes online activity logs, traffic data (such as IP address, time and date of access, visited web and mobile pages, language preference, software crash reports, and browser type), and information about the device used. Some of this information might not personally identify you, thus not constituting Personal Data.
Personal Data We Receive From You: Any Personal Data you voluntarily provide to us when engaging with a third-party trading platform through Nova Loom AI.
Personal Data Provided by You for Trading on Third-Party Platforms: This includes details such as your full name, phone number, and email address.
5. The Purposes and Legal Grounds for Processing Personal Data
Nova Loom AI processes your Personal Data for one or more purposes outlined in this section, based on the relevant legal grounds.
Nova Loom AI will only process your Personal Data if there is a legitimate legal basis for doing so. The legal grounds for processing your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more specific purposes. This is applicable when you voluntarily provide your details through the Website, enabling us to submit them to a third-party trading platform.
- Processing is necessary for the legitimate interests pursued by Nova Loom AI or a third party. For instance, to enhance our Services or for the purpose of legal claims.
- Processing is necessary for compliance with a legal obligation that Nova Loom AI is subject to.
If you need further clarification on how the processing of your Personal Data serves the legitimate interests of Nova Loom AI or a third party, feel free to contact us via email at any time.
Below, we provide an overview of the reasons for processing your Personal Data, along with the corresponding legal bases:
Objective | Legal Grounds | |
1 |
To share your information with third parties at your behest in order to engage with digital trading platforms. We might gather Personal Data about you to relay it to third parties, should you expressly request this action. |
You have provided consent for your Personal Data to be processed for one or more specific objectives. |
2 |
To address your inquiries, requests, and/or grievances Processing your Personal Data is essential to address any questions you have regarding your experience with our Services. |
Processing is crucial for fulfilling the legitimate interests of the Company or a third party. |
3 |
To fulfill any legal responsibilities or respond to judicial or administrative directives We handle your Personal Data to meet our diverse legal obligations. |
Processing is essential to adhere to a legal duty that Nova Loom AI is bound by. |
4 |
To enhance Our Services We might utilize your Personal Data to refine Our Services. This processing will encompass, among other things, any crash logs or malfunction reports related to Services. |
Processing is vital for the pursuit of the legitimate interests of Nova Loom AI or a third party. |
5 |
To prevent fraudulent activities and misuse of Our Services |
Processing is crucial for the pursuit of the legitimate interests of Nova Loom AI or a third party. |
6 |
To carry out and sustain various operations supporting the delivery of Our Services Activities such as back-office operations, business development initiatives, strategic decision-making processes, and oversight mechanisms fall under this category. |
Processing is required for the legitimate interests pursued by the Company or by a third party. |
7 |
For conducting analyses, including statistical evaluations We employ various analytical techniques (including statistical methods) to inform decisions on numerous issues. |
Processing is required for the legitimate interests pursued by the Company or by a third party. |
8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may handle Personal Data about you to protect Our interests, rights, and assets, or those of third parties, in compliance with any law, regulation, or agreement, including any of Our terms and conditions and policies. |
Processing is required for the legitimate interests pursued by the Company or by a third party. |
6. Transfer Of Personal Data To Third Parties
Nova Loom AI may share your Personal Data with third-party service providers for functions such as storage, hosting, IP address information, user experience analysis, research, analytics, technical, and diagnostic services.
Additionally, should you request us to transfer specific Personal Data to third-party trading platforms, we will comply by sharing the necessary information. Their use of your data will adhere to their respective privacy policies. We may collaborate with various third-party trading platforms in this regard.
Nova Loom AI may also distribute your Personal Data to its affiliated entities and business partners, leveraging their resources to enhance and elevate the services and products offered to our users.
Your Personal Data might be shared with governmental, local, official, and regulatory authorities when necessary to safeguard our interests or those of third parties, including legal claim processes.
Furthermore, we might disclose your Personal Data to prospective buyers, investors, or lenders associated with Nova Loom AI, or during any similar transaction such as asset sales, mergers, reorganizations, consolidations, or bankruptcies involving the company or its affiliates.
7. Cookies and Third-Party Services
We may engage third-party services, like analytics companies or advertising providers on our website, which might utilize cookies or other technologies. These practices are governed by their own policies.
A cookie, which is a small text file, is installed on your device when you visit or access our Website. These cookies enable the collection of data about your interactions and behaviors, in order toenhance your experience, recall your preferences and settings, and tailor products and services that might captivate your interest. Cookies can also be employed for gathering statistics and conducting analytics.
Some cookies we may utilize are session cookies, temporarily downloaded to your device, which last until your web browser is closed. Others are persistent cookies that remain on your device even after you stop browsing Nova Loom AI, assisting the site in recognizing you as a returning visitor upon your return.
Types of cookies:
The cookies we may deploy are categorized based on their functionality, as follows:
Type of Cookie | Purpose | Additional Information |
Strictly Necessary Cookies |
These cookies are vital for enabling you to navigate Nova Loom AI and access the features you've requested. They facilitate the provision of our content, products, and services that you seek. These cookies are indispensable for your device to download or stream information, allowing seamless navigation across the site, utilization of its features, and revisiting previously accessed pages. |
These cookies gather Personal Data about you, such as username and last login date, and recognize you as logged in to the site. These cookies are erased when you close your web browser (session cookies). |
Functionality Cookies | These cookies enable us to recognize you when you revisit the Website and remember your selections and preferences. | These cookies remain active even after closing your web browser and last until their designated expiration time. |
Performance Cookies | These cookies are utilized to gather aggregated statistics regarding the Website's performance, helping us to test and enhance its functionality for an improved user experience. Additionally, they support us in performing analytical functions on the Website. |
These cookies gather anonymized data that is not associated with an identified or identifiable individual. The lifespan of these cookies varies; some are removed once you close your browser, while others remain valid indefinitely. |
Blocking and removal of cookies
You have the option to modify your browser settings to block and remove some or all cookies. Please find below links to instructions on how to accomplish this for some of the most widely used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Be aware that modifying these settings might lead to some of the features and functionalities of the Website not operating as expected.
NOTICE REGARDING ONLINE TRACKING
CURRENTLY, THIS SERVICE DOES NOT RECOGNIZE DO-NOT-TRACK SIGNALS.
8. Duration of Personal Data Retention
Nova Loom AI will retain your Personal Data for the necessary period to achieve the purposes of data processing as stated in this Policy, or longer if mandated by applicable laws, regulations, policies, and directives.
We will share your information with third-party trading platforms for a duration of 12 months, and with your consent, may extend this sharing for an additional 12 months.
To prevent retaining your Personal Data longer than needed, we regularly review the data held by us to determine if any can be deleted.
9. International Transfers of Personal Data
Your Personal Data might be transferred to countries outside of your residence jurisdiction or to international organizations. In such cases, Nova Loom AI will implement suitable measures to ensure your data's protection and to guarantee that enforceable rights and effective legal remedies are available for data subjects.
If you reside within the EEA (European Economic Area), rest assured that these safeguards will be applied under the following conditions:
- The transfer involves a third country or an international organization that the EU Commission has recognized as offering a sufficient level of protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer complies with a legally binding and enforceable agreement between public authorities or bodies as per Article 46(2)(a) of the GDPR; or
- The transfer adheres to standard data protection clauses adopted by the EU Commission as outlined in Article 46(2)(c) of the GDPR. These clauses can be reviewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
If you wish to learn about the safeguards Nova Loom AI employs to protect your Personal Data transferred to a third country or international organization, please send an email to: support@
10. Safeguarding Your Personal Data
We employ suitable technical and organizational measures to ensure a high level of security for Personal Data, considering the risks involved in processing, particularly from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for flawless performance concerning your Personal Data's privacy, we cannot guarantee it, and we are not liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including but not limited to, disclosure due to transmission errors, unauthorized third-party access, or other factors beyond our reasonable control.
Legal or other obligations outside our control may necessitate the transfer of your Personal Data to third parties.such as public authorities. In these instances, our ability to manage the level of protection provided to your Personal Data by such third parties is limited.
Transmitting Personal Data over the internet carries inherent risks, and while we strive for security, Nova Loom AI cannot fully guarantee the protection of your Personal Data during internet transfers to us.
11. Links To Third-Party Websites
Our Website may contain links to external websites and applications operated by third parties. Nova Loom AI does not have control over these external sites and apps, nor over their collection and processing of your Personal Data, and thus we hold no responsibility for their privacy practices or data protection measures. This Policy does not cover activities conducted through those websites and applications.
When you visit these third-party sites and apps, we advise you to thoroughly review their privacy policies before utilizing their services or sharing any Personal Data.
13. Your Rights Concerning Your Personal Data
You generally have the right to request confirmation from us regarding the collection of your Personal Data, to review this data, to amend it if necessary, and to request its deletion when it's no longer needed by Nova Loom AI. You can also limit your consent to certain processing activities involving your Personal Information.
If you are an EEA resident, please read the following section:
As an EEA resident, you are entitled to specific rights regarding your Personal Data. To exercise these rights, please send your request to the following email address:
Right of Access
You have the right to obtain confirmation from Nova Loom AI on whether your Personal Data is being processed and, if so, to access that Personal Data along with the following details:information: (1) the objectives of processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data have been or will be disclosed, especially recipients in third countries outside the European Economic Area (EEA) or international organizations; (4) if feasible, the intended duration for which the Personal Data will be stored, or, if not feasible, the criteria used to determine that duration; (5) the right to request from the Company rectification or deletion of Personal Data or restriction of processing of your Personal Data or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information regarding its source; (8) the presence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the suitable safeguards related to the transfer.
Nova Loom AI will provide a copy of the Personal Data being processed and may impose a reasonable fee for any additional copies requested by you. If you make the request electronically, and unless you request otherwise, the information will be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data should not infringe on the rights and freedoms of others. Therefore, if the request negatively impacts the rights and freedoms of others, Nova Loom AI may not fulfill your request or may do so in a limited way.
Right to rectification
You are entitled to have Nova Loom AI correct any inaccurate Personal Data about you. Considering the purposes of processing, you have the right to have incomplete Personal Data about you completed, including by providing a supplementary statement.
Right to erasure
the following grounds apply: (a) the Personal Data is no longer needed for the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal basis for the processing; (c) you object at any time, on grounds related to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal Data concerning you must be deleted to comply with a legal obligation under European Union or Member State law to which the Company is subject.
This right does not apply when processing is necessary (a) to fulfill a legal obligation requiring processing under European Union or Member State law to which the Company is subject; or (b) for establishing, exercising, or defending legal claims.
Right of restriction of processing
You are entitled to request that the Company limit the processing of your Personal Data if one of the following conditions applies: (a) you dispute the accuracy of the Personal Data, allowing the Company time to verify it; (b) the processing is unlawful, and you oppose the erasure of your Personal Data, preferring to restrict its use instead; (c) the Company no longer requires your Personal Data for processing purposes, but you need it for establishing, exercising, or defending legal claims; (d) the processing of your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for establishing, exercising, or defending legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling related to such marketing.
If the processing of your Personal Data has been restricted following your request, such Personal Data shall, with the exception of storage, only be processed with your consent or for establishing, exercising, or defending legal claims, or for protecting the rights of another natural or legal person, or for reasons of significant public interest of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. Additionally, you have the right to transmit that data to another entity if the processing is based on your consent or a contract you are part of, and if the processing is automated.
When exercising your right to data portability, you can request your Personal Data to be transferred directly from Nova Loom AI to another entity, if technically feasible. This right does not alter your or Nova Loom AI's rights regarding data erasure. Additionally, exercising this right should not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You may withdraw your consent at any time, which permits us to process your Personal Data, without affecting the legality of any processing done before your withdrawal.
Right to Object
You are entitled to oppose the processing of your Personal Data at any point, especially if it pertains to your particular circumstances and when the processing is justified by Nova Loom AI's or a third party's legitimate interests. This includes any profiling based on these interests. Upon your objection, we will cease processing your Personal Data unless we can present compelling legitimate reasons for the processing that outweigh your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to lodge a complaint with a supervisory authority
You are entitled to file a complaint with a supervisory authority designated by a Member State to protect the fundamental rights and freedoms of natural persons concerning the processing of Personal Data within the European Union.
Your rights regarding your Personal Data as described in this section 13 may be limited by European Union or Member State law applicable to Nova Loom AI.
We will provide you with the requested information in accordance with your rights outlined in this section 13 without undue delay and in any case within one month of receiving the request. This period may be extended by an additional two months if necessary, considering the complexity and number of requests. We will notify you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge, unless otherwise stated in this section 13. Where requests are manifestlyunjustified or excessive, particularly due to their repetitive nature, we may choose to either (a) impose a reasonable fee, considering the administrative expenses involved in providing the requested information or communication, or (b) decline to fulfill the request.
Nova Loom AI might require you to furnish additional details to verify your identity to comply with your rights as outlined in this section 13, should we have reasonable suspicions about the identity of the individual making the request.
12. Updates To This Policy
From time to time, we may update the terms of this Policy. When we make changes, we will notify you by posting the revised Policy on the Website. Furthermore, when significant changes occur, we will make efforts to inform you through communication channels we deem reasonably suitable to alert you to such changes, and by displaying a notice about these changes on the Website. Unless specified otherwise, all changes will take effect once the revised Policy is published on our Website.